Feedback Change Request (from "he" to "she")

[emiguelina]

Hi Team, my lask client left great feedback, but he referred to me as "he" instead of "she" or Elba (my name), at best. You know this can be interpreted in so many ways, none good, I don't want to bother my client, is it possible for CS to correct it?

[LuiggiR · Accepted solution]

Hi Elba,

I definitely see your point here. I've shared this with the team and one of our agents has reached out to you via a support ticket to assist you further.

Thank you.