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Re: Contract ended but hasn't been added to finished jobs.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1421 of 3,271

Hi Kalpana,

 

I checked the contract that you are referring to and it seems that your client didn't leave the feedback yet. You can check the contract page and the 'Feedback' section for more info on that.

 

Regarding your work history showing differently, please note that the purpose of our logged-out site is to give prospective clients and freelancers a feel for what Upwork has to offer so that they can decide whether to join our platform; it is not intended to reflect all the jobs and all the profiles available on Upwork. That's the role of the logged-in site, which is only visible to our registered users. Please note that some jobs are originally posted as private or visible to logged in Upwork users only. Contracts formed based on those job postings will also not show in visitor view of your profile for privacy reasons.

 

Thank you.

~ Aleksandar
Upwork
ankitstudy88
Active Member
Ankit K Member Since: Jan 1, 2020
1422 of 3,271

Hello,

Recently I completed a fixed price job. My client left a feedback for me, I also gave. Both are very positive feedback. I can see both on my contract page. But on my profile page, it is showing 'No feedback given' . Why this happened? Kindly look into the matter and help me to solve this.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1423 of 3,271

Hi Ankit,

 

I manually generated your profile, it should now be showing the latest information regarding your work history and feedback.

 

Thanks!

~Andrea
Upwork
ankitstudy88
Active Member
Ankit K Member Since: Jan 1, 2020
1424 of 3,271

Thank you , Andrea

abdallah_abis
Ace Contributor
Abdallah A Member Since: Oct 3, 2020
1425 of 3,271

Hey Upwork Community!

I'm a new freelancer on Upwork and I have done 2 jobs so far. and I've been able to get all 5-star reviews.

the problem though is that the second job is finished but it's not added to my profile job count. also my earnings and review didn't update even though the job is completed (see the image below)

 

the status of the 2nd contracts is completed

 

I only have the 1st job on my profile.

 

**Edited for Community Guidelines**

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
1426 of 3,271

Abdallah A wrote:

Hey Upwork Community!

the problem though is that the second job is finished but it's not added to my profile job count. also my earnings and review didn't update even though the job is completed (see the image below)


It only just ended!! Give it 24 to 48 hours. 

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
1427 of 3,271

Not all page content is instantly updated. Many page components are cached to improve system performance. As Petra advised, just be patient. Wait a few days.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1428 of 3,271

Hi Abdallah,

 

As Petra and Preston mentioned, not all pages are updated right away. However, I went ahead and manually generated your profile and everything should be showing now. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork
abdallah_abis
Ace Contributor
Abdallah A Member Since: Oct 3, 2020
1429 of 3,271

I can see that the job count is updated to two, but the total earnings haven't yet.

4cfeaecc
Active Member
Farhad K Member Since: Oct 1, 2020
1430 of 3,271

Buyer was very satisfied and he has been given 5-Star Feedback, But review isn't showing on my Profile.

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