Feedback on a Paused Contract

[#1]

A client hired me recently.  After just over 30 hours work the contract was paused due to a payment issue on the client end.  

Most was covered by Payment Protection, so thanks for that, but not all.  The client is still  in touch with me and keeps telling me different stories about why it hasn't been resolved.

My real query is, is it possible for the client to close the contract and leave feedback to avoid negative impact on my job success score?  

[#2 · Accepted solution]

Hi Jude,

I`m sorry to hear about the bad experience you had. You and your client can close the contract at any time and provide feedback for each other. 
I can also confirm that our team is working with your client on resolving their problem as soon as possible. Thank you.