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Financial Transactions Limited - But no emails?

Hi all,


This "financial transactions limited" error message popped up after I updated my legal name on Upworks. I have not received any email for details as suggested. 


At the moment it left me the impression that perhaps I can't get paid even if I accomplish my job for clients.


Anyone from the Upwork team can assist?


Thank you.



Community Manager
Community Manager

Hi Chee Leng,


We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 


Thank you for reaching out to us. 

~ Bojan
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