Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Financial Transactions Limited

bilawal471
Active Member
Nabeela S Member Since: Feb 4, 2018
11 of 1,070

Financial transactions for Name (id) have been limited. Please check your email for additional information or contact customer support.

 

What to do?

I noticed i had not verified video chat because i was bussy in my office work. could this is due to delay in video chat verification?

 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
12 of 1,070

Hi Nabeela, 


I checked your account, and can see that you were able to reply to the notification sent to you last February. Please check the same email for the next steps you need to take to be able to lift the limitation on your account and your financial transactions. 

 

You should be able to access it via your email or under My Requests on this page.


~ Avery
Upwork
bilawal471
Active Member
Nabeela S Member Since: Feb 4, 2018
13 of 1,070

I already verified my profile with the email upwork send me but still the financial notification couldnot be resolved.

see the attach screenshot

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
14 of 1,070

Nabeela,

We'll follow up with the team handling your verification and you can expect an update on the ticket from the team. Thank you.

~Nina
arslan-yousaf
Active Member
Arslan Y Member Since: Jan 25, 2017
15 of 1,070

Hi,

 

Can you please help me to resolve this issue.

 

Thanks

Arslan

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
16 of 1,070

Hi Arslan,

 

I see you had to complete your ID verification in order to resolve the issue with your account. The team will review it and get back to you as soon as possible.

 

Thank you for your patience.

~ Valeria
Upwork
melbelina
Active Member
Melissa W Member Since: Sep 10, 2015
17 of 1,070

Hi Valeria, 

 

I operate the back end of my comapnies profile. Our cards have been updated and all balances paid but the account is still on hold. can you help?

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
18 of 1,070

Hi Melissa,

 

The hold has been removed from the client-company account.

~ Valeria
Upwork
chepall_t
Active Member
Subodh P Member Since: Feb 28, 2017
19 of 1,070

I am also facing same problem...didn't understand whats going on ?

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
20 of 1,070

Hi Subodh,

 

I see you followed our team's instructions and your account has been resumed.

Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS