Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Financial account suspended

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
371 of 500

Hi Zachary,

 

Thank you for your patience. I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola

Untitled
lucykevins
Active Member
Lucy O Member Since: May 7, 2021
372 of 500

Hello, i have the same problem too. I have updated my payment method but still seeing the notification. Kindly help.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
373 of 500

Hi Lucy,

 

Our team will reach out to you via ticket and email as soon as possible and will assist you further with your account. Thank you.

~ Goran
Upwork
romyalcuizar
Active Member
Rome A Member Since: Jul 20, 2021
374 of 500
Hi I want to get paid but it says that my financial account is suspended I don't know why, I don't have anything to pay for and I have my billing method
9c408939
Active Member
Lauryn H Member Since: Jan 6, 2020
375 of 500
Hi. I have the same problem. My financial account has also been suspended and I am trying to withdraw my earnings. Solution?
egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
376 of 500

Hi Lauryn,

 

Thank you for reaching out to us. Could you please try to re-add your PayPal account to your billing methods first? Please let us know if you need further assistance. 

 

~ Nikola

Untitled
f62fa551
Active Member
Randy L Member Since: May 22, 2021
377 of 500

I have the same problem. Can you help me? I've attempted to update my financial account several times, but I keep getting the same "suspended" message.

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
378 of 500

Hi Randy,

 

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.


Thank you.

~ Luiggi
Upwork
adnannaseer009
Active Member
Adnan N Member Since: Jan 3, 2019
379 of 500

Hello Support,

 

I am facing the issue. 

**Edited for community guidelines**

 

I have received an email from**Edited for community guidelines**under ticket number https://support.upwork.com/hc/requests/32554389

 

Still, I am facing transactions from Upwork they said the financial account has been suspended.

 

Please look into it looking forward to your positive revert back.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
380 of 500

Hi Adnan,

 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

~ Joanne
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS