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Re: Financial transactions have been limited.

Active Member
Amr K Member Since: Apr 18, 2018
51 of 324
Thank you and waiting for your confirmation of solve this please
Active Member
Jack M Member Since: Jan 18, 2019
52 of 324

Hi! I'm trying to reach out to upwork as I received the message Financial transactions for **Edited for Community Guidelines** have been limited. Please check your email for additional information or contact customer support. 

Yet there is no customer support I can see beyond the Bot which leads me in circles. I haven't received an email, even though I checked the box on my last forum message. Please help!

Community Guru
Jo-An B Member Since: Aug 2, 2016
53 of 324

Hi Jack, We have checked and you have created an open ticket on this issue. Please post any questions you have on that ticket thread and one from our team will update you accordingly. Thanks.

~ Jo-An

Untitled
Active Member
Jack M Member Since: Jan 18, 2019
54 of 324

Thank you Jo-An for your swift reply! However, my ticket was opened Monday 21st January, and it's now Friday and I still have received no response. Is this normal? I also received no confiormation email to my registered email address. Please would you follow this up for me?

Many thanks in advance!

 

-Jackk

Moderator
Goran V Moderator Member Since: Mar 24, 2017
55 of 324

Hi Jack,

 

One of our team members will follow up on your new ticket as soon as possible and assist you further, thank you.


Untitled
Active Member
Olia Z Member Since: Mar 7, 2019
56 of 324

Hello

I have the same problem 

Financial transactions for have been limited.

Yesterday I passed the video chat check

Moderator
Goran V Moderator Member Since: Mar 24, 2017
57 of 324

Hi Olia,

 

Our team has updated your profile as well, if you have any additional questions let me know. Thank you.


Untitled
Active Member
Vlad G Member Since: Mar 23, 2019
58 of 324

Hello, I have the same problem with limiting of financial transactions, I don't know what is the problem and how can I fix it.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
59 of 324

Hi Vlad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.


Untitled
Active Member
Olga A Member Since: Jun 18, 2019
60 of 324

Hello!

 

There is a meggage in my account: "Financial transactions for Olga Anokhina (11767160) have been limited. Please check your email for additional information or contact customer support."

What should I do to overcome these limitations?

 

Thank you!

Sincerely,

Olga Shchepteva

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