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Rohit's avatar
Rohit G Community Member

Freelance plus issues

I tried upgrading from freelancer basic to freelancer plus. The payment for which was done through my Apple ID . The money was debited from my bank account but there's no upgrade to freelancer plus . It's still showing the basic plan. Please look into this matter URGENTLY .IMG_1972.png

1 REPLY 1
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Rohit,

 

Thank you for reaching out to us. I checked your account and can confirm that you are already subscribed to Freelancer Plus. You can go to this page to see your membership information and then go here to see your Connects history. I can see that the additional Connects have already been added to your balance today.


~ AJ
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