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mbusel
Community Member

Freelancer -> certificate-of-earnings - doesn't work

Dear Upwok support,

Freelancer -> Reports -> Certificate of Earnings doesn't work.

-----------------

This page isn’t working
www.upwork.com redirected you too many times.

Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS

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How to get the certifiacte?

 


Best regards,

Max

ACCEPTED SOLUTION
ArjayM
Moderator
Moderator

Hi Maxim,

 

I tried but wasn’t able to replicate the issue you’re describing. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Let me know if the issue persists with a screenshot of the error from your end and we'll look further into that for you.

 

~ Arjay
Upwork

View solution in original post

3 REPLIES 3
ArjayM
Moderator
Moderator

Hi Maxim,

 

I tried but wasn’t able to replicate the issue you’re describing. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Let me know if the issue persists with a screenshot of the error from your end and we'll look further into that for you.

 

~ Arjay
Upwork
mbusel
Community Member

Hello Arjay,

It works now - thank you!

Best regards,
Maxim

11d69e6f
Community Member

Update: Was now able to get it working on a different computer. 

Thank you!

----

Hi Support!

 

I am having the exact same issue at the moment. 

I tried 2 different browsers (both regular and incognito) and tried clearing cookies/cache on both. 

Still receiving the error of 'redirected too many times'. 

Is there a way to get the certificate emailed to me instead?

 

Appreciate the help in advance!

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