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Getting every email twice

Community Guru
Walker R Member Since: Sep 30, 2015
1 of 5

Anyone else been getting every email from Upwork twice?  Maybe it's because I am an agency (with one employee: me).  I would open a support ticket but do not want Upwork to mess it up so that I get no mail at all.

 

Walker

Community Guru
Mary W Member Since: Nov 10, 2014
2 of 5

I actually get every third or fourth email twice.  Come to think of it, though, it hasn't  happened lately.

Community Guru
Ramesh K Member Since: Oct 25, 2015
3 of 5
Now for the past one hour, I didnt receive any emails at all from upwork. Smiley Sad
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
4 of 5

Hi Walker and Mary,

 

Are you receiving duplicate notifications for job invitations, messages or other events? Could you please provide some details about what those notifications were for? If you need to share names of contracts or job posts, please send me a private message. It would help us troubleshoot.

 

Thank you very much!

~ Valeria
Untitled
Community Guru
Lisa W Member Since: Nov 14, 2015
5 of 5

Valeria,

 

I had a couple of open tickets in support and the last two replies from support resulted in 2 emails. They were identical, it just looks like they were duplicated somehow - it only happened on the support emails though.

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