Handling Tricky Situations with Grace!

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Freelancing isn't always smooth sailing. Let's openly discuss how we handle challenging situations, such as disputes, client misunderstandings, or scope creep. Share your tried-and-tested conflict resolution techniques and communication strategies to maintain a professional and respectful working relationship. Together, we can equip each other with the tools to tackle adversity with poise and preserve our reputations.

[6a3d1fbb · Accepted solution]

Handling challenges professionally is what will set you aside as a professional and provide you with ongoing business.

I would listen to understand my client with empathy. I will ensure the client that their satisfaction is of the top priority. I will make sure to send a written overview of what is expected and what I am employed to do for the client to ensure mutual understanding. I will make sure to check all details for perfection before I send the finish product in, then upon my approval I will send in the work. 
If something is not correct, if there is a complaint or problem, I will apologize and gladly fix the problem in a timely manner. Upon completion, I will thank the client for their business and let them know that I am here if needed again.

Sending thank you letters and review surveys for self evaluation.