Hi, here's the issue, there was a big project I was working on, it took a lot of work but the client suddenly dissappeared, then after some time Upwork sent me an email telling me in a language that made me understand like the client had retrieved the funds and called back the project.
At the moment I panicked and tried to appeal to the Upwork system, however it told me that in order to be able to do that, I needed to close the project and write a review. I obviously didn't wrote a good one. After that, I was able to appeal to the callback.
One day later the client appeared, she got called by Upwork, it turns out she had a death in the family and had forgotten about the project in that time. She did paid for the job and even sent me some good bonus for all the trouble.
However that bad review was left there and it appears that she's having some issues hiring because of that bad reivew, and it's asking me to take it down. However, time has passed, and I can't find anything that allows me to take down or edit that review.
Is this even possible?
