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Vikram's avatar
Vikram A Community Member

How do I close/delete my account?

Hello. I made a profile on Upwork. When trying to cancel, I get

**Edited for Community Guidelines**
I want to be able to fix it myself without being forced towards a phone number.
Regards, V.

ACCEPTED SOLUTION
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Vikram,

 

If you'd like to close your account, first make sure you withdraw any active proposals on your Proposals page

complete and close any active contracts and don't have any available or pending balance. Then you can close your account by visiting this page. For more information and detailed steps, please visit this help article.


As a gentle reminder, please know that you will not be allowed to create a new account. If you need to use your Upwork account again in the future, you can reach out to us through our different support channels, and we will assist you with reinstating your account.

 

~ Luiggi

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Randeep's avatar
Randeep K Community Member

 

Hey upwork
I want to delete my account but can't delete .. because this comes after selecting close my account. I don't have  any open proposal so why can't I delete my account?? 

Hope for a positive response! 

Thanks & Regards

Nikola's avatar
Nikola S Retiring Moderator

Hi Randeep,

 

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola