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How to Delete Account

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
81 of 5,373

Hi Zuhh,

 

In order to close your account, please follow these steps:

 

- Click on the round picture in the upper-right corner and select "Settings"

 

- Scroll down to the bottom of My Info page and click "Close this account"

 

Screenshot_3.png

 

If you run into any issues, please contact customer support.

~ Valeria
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Active Member
Missy Z Member Since: Feb 21, 2016
82 of 5,373

Hi,

 

Who do I need to contact to delete my account?  I do not want to close it.  I want all of my information deleted from the system.

 

Thanks for your help!

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
83 of 5,373

Hi Missy,

 

Please follow Valeria's advice and click on your picture in the upper-right corner > choose Settings > click on the Close my Account link under your account information.

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Active Member
Missy Z Member Since: Feb 21, 2016
84 of 5,373

Thank you Vladimir for your response but I do not want to close my account, I want it deleted from the system.  Closing the account does not purge the database of my personal information.

 

Is there a department that handles this?

 

Thanks!

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
85 of 5,373

Hi Missy,

 

Somebody will reach out to you soon to assist you with your account closure.

 

Thank you.

~ Valeria
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Active Member
Prem T Member Since: Apr 21, 2016
86 of 5,373

I Want to add some skills how can i do that like gis and others

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
87 of 5,373

Hi Prem,

 

Please click the green Create my Profile button and follow the steps for completing your profile. Among different profile information you need to provide, you'll see a "Skills" field, in which you can add your core skills.

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Community Guru
Preston H Member Since: Nov 24, 2014
88 of 5,373

re: "Since a week. I am unable to delete my upwork account. getting message : Thank you for using Upwork. At this time we are unable to close your account. You have one or more open proposals. Please visit your Proposals page and close your proposals."

 

Ashok:

Have you tried going to your Proposals page and closing all remaining proposals, then going back to the use the Close Account button?

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Active Member
Gaja A Member Since: Jun 30, 2016
89 of 5,373

Please delete my account!

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
90 of 5,373

Hi Gaja,

 

To close your account, please click on the circle in the upper-right corner > choose Settings > click on the Close my Account link under your account information.

 

Close.png

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