How to block a client?

[hamiltonjames20]

Can anyone tell me how to block a client please?

I have an idiot trying to get me to respond to his job outside of upwork and refusing to discuss what the payment would be, etc.

I've reported it, but in the meantime, how to block such fools to avoid wasting any more of my time?

[turbocro]

I don't know about you, but I would just ignore any other new messages from that client...

[hamiltonjames20]

Ignoring is fine on other platforms, but here when I receive a notification I naturally open up messages promptly to see what my clients want. Blocking was the best option.

[paperdog]

Another wayto block a client is to withdraw the proposal.   You will be prompted to select a reason for withdrawing.  Underneath that section  is a check box: 'Block this client from sending me any future invitations'

[joemar_123]

can i block a client even if he has a pending payment for me

[g_vasilevski]

Hi Joemar,

Could you please clarify if you would like to block the client from sending messages to you or receiving invitations for an interview? Thank you.

[noor-ul-anam]

I want to block a client from doing both. How to do it?

[tinker_bell3]

Hi Noor-UI-Anam,

You can block your client by going to the Upwork Messenger. Click on the client's name at the top, and it will display a drop-down menu, where the option to block is available. Thanks.

[c4682f5a]

How to block someone from seeing any proposals?

[tinker_bell3]

Hi Mennatullah,

I'd just like to clarify if you are referring to blocking the client from seeing your proposal or do you mean to block other freelancers from seeing your proposal? Please know that only clients can see the proposal you submit to them, and it is not available to other freelancers. 

[138fb612]

Thank You Ma'am, this helped me.

[davisdavid]

I've been looking for this for years, excellent, well done

[abinadab-agbo]

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Goran V wrote:

Hi Joemar,

Could you please clarify if you would like to block the client from sending messages to you or receiving invitations for an interview? Thank you.

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A block prevents the sending and receipt of messages and invitations to interview.

[smartbpo · Accepted solution]

This is very simple, go to your message center and click on the client chat and then click  on the client name and you will see block option.

[iwc2ufan]

Is this option only available if you haven't already worked with a client? I have a client who was basically horrible and he's asking about more work. I'd like to be able to block him but I am not seeing this option where it's shown in the screen cap above.  I see add to group but nothing below it. 

[kochubei_valeria]

Hi Jessica,

Do you still have an active contract with the client? You won't be able to block a client in Messages if you have an active contract with them.

[iwc2ufan]

I do. That makes sense now. When that's at a close, I will do it. Thanks!

[leadwithaheart]

Thanks Muhammad I

[intensity_11]

Hello 2015, it's 2021 now and the block feature is no longer available on the messaging app. Is there an updated way to do this?

[petra_r]

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Gino R wrote:

Hello 2015, it's 2021 now and the block feature is no longer available on the messaging app. 

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It is available provided you don't have an active contract with the client.

[intensity_11]

Where do I see that? We do not have an active contract. I applied to his job post but I found him rude so I do not reply to his messages and I also want to block him.

[f186651e]

What if someone is NOT a client yet?

My job feed is getting spammed by the same guy with multiple accounts posting fake job offers and linking to an outside resource.

I want to stop seeing this and I would like to know if there´s a way to block someone from the job feed so I don´t have to see another job offer from him.

[9d848b54]

This option is not available on the app. How do I block the person? I don't have a active contract and he is asking for inappropriate type of work. I already reported the job posting and told him off. But he won't stop. How do u block him? 

[andregutierrez22]

Hi Juliana,

There are multiple ways to block a user but the easiest way is to access a room with that user, choose their profile icon, then select Block. Please note that you cannot block a user with whom you have an active contract.

[vladag]

Hi James,

I see Muhammad has already shared instructions on how to block a user in Messages, please let me know if you need further assistance.

[hamiltonjames20]

Thank you Muhammad and Vladimir,

I hadn't noticed that I could click on the names within the chat window itself.

Problem solved. Great 

[dataextract]

Is there a way to block a client whose job postings I dont want to see at all?

I know I can block him once I placed a bid and initiated a conversation. But without placing a bid, is there a way to block a buyer whose job postings I dont want to see at all.

[kochubei_valeria]

Hi Ramesh,

Blocking jobs posted by a certain client from showing in search isn't currently available. However, we've shared this idea with Tam's team and they will consider it in the future.

[dataextract]

Thanks 🙂

[anacarov]

Does anyone know how to Unblock a client? I blocked the wrong client by mistake 😕 

Ana

[Anonymous-User]

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@Ana V wrote:

Does anyone know how to Unblock a client? I blocked the wrong client by mistake 😕 

Ana

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Go to his profile in the message room. There is also an option to unblock the client. 

[felixmasterpeace]

It's like sending your brake-up text... to your boss!

[ringerl]

Trying to block an old client from communicating with me, but the block option seems to have dissappeared from Upwork... Looks the same for both clients I'm currently in contract with and those I'm not. 

[kochubei_valeria]

Hi Laura,

You won't be able to block a client with whom you have an active contract. Once the contract is closed, you should be able to block the client.

[barakota01]

Please help,

The showed method is not workinig for me, clicking the clint's name doesn't bring down the list, and this client is keeps spamming my chat, I don't want to talk to him anymore .

P.S: I ended the contract, but still not able to block him.

[lenaellis]

Hi Shaymaa,

I was able to replicate your issue with the block button being grayed out. I will have someone look into this.

[barakota01]

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@Lena E wrote:

Hi Shaymaa,

I was able to replicate your issue with the block button being grayed out. I will have someone look into this.

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 Thank you very much for your help

[micaelaj]

Hello! Will a blocked client still be able to see my profile?

[kochubei_valeria]

Hi Micaela,

If your profile is public, then anybody is able to see it including clients you've blocked from contacting you.

[americangeiko]

Is this only possible in the website view?

The mobile app doesn't show this feature?

Also, will blocking a person stop showing their jobs to you? There's an "agency" I'm not interested in working with.