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Syed's avatar
Syed J Community Member

How to use refund amount

I have received the refund from my last contract and I have also end the contract let me know how I can use this fund for hiring other freelancer or withdraw my bank account and the amount is in the upwork balance tab not in the Escrow balance please let me know how can I use this

 

8 REPLIES 8
Mykola's avatar
Mykola A Community Member

You can use it to hire someone (fast) or reques payment to your bank.

Syed's avatar
Syed J Community Member

Thank you for your response!!

But there isn't any option to hire the freelancer or request the payment when I will hiring the freelancer to send the offer through the bank payment method there is np any option upwork balnce 

Mykola's avatar
Mykola A Community Member

Request via support, no site option.

Unsure why you cannot use balance, have no client's account to check.

Syed's avatar
Syed J Community Member

I have created the ticket support and they has refunded the funds in payment method let me how much time will it take to receive the funds in bank account.

Mykola's avatar
Mykola A Community Member

Up to 5 days. Depend from banking delays. Average is day-two.

Syed's avatar
Syed J Community Member

Thank you for clearing this and just let me know the funds will automatically transfer in my bank account or I will have share the bank details or I will have to contract to my bank? I didn't share my account number or IBN to upwork I added only my debit card number details  

Syed's avatar
Syed J Community Member

I didn't share my account number or IBN to upwork I added only my debit card number details  

Mykola's avatar
Mykola A Community Member

It is sent to initial payment source.