May 18, 2021 07:22:02 PM Edited May 18, 2021 09:03:43 PM by Joanne P
May 18, 2021 09:07:55 PM by Joanne P
Hi Sadia,
I'm sorry for the trouble you had. From the screenshot you shared, it looks like the client will need to update their address on file. you might want to update your client about it so that they can go ahead and fix it from their end. Once done, you may try again. Please let us know if the issue persists. Thank you.
May 18, 2021 09:07:55 PM by Joanne P
Hi Sadia,
I'm sorry for the trouble you had. From the screenshot you shared, it looks like the client will need to update their address on file. you might want to update your client about it so that they can go ahead and fix it from their end. Once done, you may try again. Please let us know if the issue persists. Thank you.