I can't log in: ERR_TOO_MANY_REDIRECTS

[#1]

Hi,

I need some help. I can't log in.

First I received a message to verify I am a human.

Then, I tried to log in but after entering the password I get Error from Chrome:

'ERR_TOO_MANY_REDIRECTS'

I deleted all the cookies for upwork.com and any link I have with the 'upwork' word on it and tried again. I still can't log in, 

Any help /ideas are welcome

Thanks

Maria

[#2]

Hi Rizwan,

I checked this and our team is looking into this case. As soon as they have more information they'll update your team member directly. 

Thank you!

[#3]

Hello I am still facing the same ERR_TOO_MANY_REDIRECTS problem.

It is still not solved?

[#4]

Hi Sahar,

Could you try and verify your email address and log in again? Please check your spam and junk folders for our verification email. Thank you.

[#5]

Hello,

I couldn’t find it. Can you resend me a verification email.

[#6]

Hi Sahar,

At the moment you can resend the verification email from your end once you have logged in to your account (it should be the first window you`re directed to). If you`re experiencing any problems with this as well, let me know here so that our team can assist you further. Thank you.

[#7]

Hello,

Once I enter my email and password I get this:

[cid:image001.png@01D6E352.F4B9F7A0]
I cleared cookies and changed the password but it still doesn’t work.

[#8]

Hi Sahar,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

[#9]

Hey Goran,

I'm also getting this error now. I have a freelancer account, but my boss invited my other work email as a team member to start doing recruiting under his client account.

When I clicked on the "Get Started" from my work email address, it says:

We can't complete your request now
Please try again later.
To report this problem, click here.

For availability updates, visit our site status page.

Error 500 (A)
Trace ID: 6ae565a3beea16dd-SYD

Then when I went back to other pages and support, it went through this repetitive loop:

This page isn’t working right now
www.upwork.com redirected you too many times.

To fix this issue, try clearing your cookies.
ERR_TOO_MANY_REDIRECTS

The only reason I can write this support ticket is because I'm using my Freelancer account in Incognito mode.

I've already cleared my cache, flushed IP cache, and restarted the computer several times but it's still not working.

[#10]

Hi Josiah,

Thank you for your message. Could you please try again after clearing Cookies as well on your browser? You can also try using a different browser that you have never used to access your freelancer account. Feel free to message us if problems persist.

Thank you.

Pradeep

[#11]

Hey there, already cleared the browser cache and tried Edge + Chrome.

[#12]

Hi Josiah,

One of our team members will reach out to you via ticket as soon as possible and will assist you further. Thank you.

[#13]

Your address probably is missing country. That’s what happened to me. Tech support corrected it.

[#14]

Having the same error as well. Hope this will be fixed sooner.

[#15]

Same. Fix it please, and other issues, before you increase our fees any more or start charging for other stuff.

[#16]

They (Upwork) also can see it not as their own website fault but as that youre using an automatic browsing software and will send you under additional skype verification.

[#17]

Hello I'm having the same issue.

Can I please get some assitance ?

[#18]

Hi Daniel,

Could you please confirm if you`re experiencing this problem for the account you`re posting from or another one? 
If it's the first, could you please try clearing your cache and cookies or logging in with another browser? Thank you.

[#19]

I was able login by navigating to upwork from the community support site.
Before I tried deleting cookies from safari and chrome with no luck.

I was able to get in so I don't need more help, thanks !

[#20]

I can not log in as well.

I've cleared my cookies, restarted my laptop, tried multiple different browsers, tried using another laptop but no good.

I was able to log into my account via my mobile app but I am not able to access a project that I hired a freelancer to do.

Please help!

[#21]

Hi Akihide,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

[#22]

Thank you for the follow-up.

I don't believe I have received any information yet on how to resolve this issue.

I have a project that is being finalized by a freelancer so I would very much like to be able to complete this in my account.

Thank you!

Aki

[#23]

Hi Akihide,

I'm sorry for the delay. I have followed up with the team, and one of our agents will reach out to you via a support ticket. 

[#24]

I have the same issue... doesn't allow to log in.

[#25]

Hi Dori,

Could you please try clearing your cache and cookies or logging in via another browser? If you`re still experiencing the same problem after this, let me know here so that we can assist you further. Thank you.

[#26]

Thank you for following up. I’ve tried clearing my cache and cookies but to
no avail.