I can't log in: ERR_TOO_MANY_REDIRECTS

[#1]

Hi,

I need some help. I can't log in.

First I received a message to verify I am a human.

Then, I tried to log in but after entering the password I get Error from Chrome:

'ERR_TOO_MANY_REDIRECTS'

I deleted all the cookies for upwork.com and any link I have with the 'upwork' word on it and tried again. I still can't log in, 

Any help /ideas are welcome

Thanks

Maria

[#2]

I'm having the same issue.

Can you have a look?

Edit: It keeps redirecting to this membership change plan url whenever clicking 'submit proposal': https://www.upwork.com/ab/account-security/login?redir=%2Fnx%2Fplans%2Fmembership%2Fchange-plan%3Fre...

[#3]

Hi Frank,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to investigate the issue with the redirection.

Regarding your problem with proposals, it looks like you set yourself to be an exclusive member of your agency. As an exclusive member, you can only use the agency's membership plan and you have no Connects there or the Agency Plus membership that would allow you to buy Connects in the first place.

Right now, when you try to submit proposals, it's only letting you submit as an agency member. You need to select the Plus membership plan here and purchase Connects or change your status from Exclusive to Non-Exclusive. If you switch the status, you can choose if you want to submit a proposal as an agency freelancer or not. 

To update your status, switch to your agency profile and go to Settings > Members & Permissions. On the page, you should be able to see a link saying 'Exclusive'. Click on it and a popup will open. From there, you can update the status by selecting 'Non-Exclusive'.

Thank you.

[#4]

I don't need the agency profile anymore, only my personal freelancer
account.

Is this possible to set it up that way without losing reviews and history?


Frank

[#5]

Hi Frank,

The contracts will remain on your profile if the agency is closed. If you want to close the agency, you can do so by following the steps outlined here or follow up here and we'll close it for you.

Thank you.

[#6]

This error (to many redirects) is still happening, right after I log in on Chrome, deleting cookies doesn't change it.

[#7]

Hi Ryan,

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[#8]

I'm facing this issue since last 2-3 weeks not sure why its happening with my user account? unable to apply to any job because of this error. Please resolve asap. Many Thanks!

[#9]

Hi Chirag,

I'm sorry to hear about that. We'll have one of our team members reach out to you directly via a support ticket to assist you further with this.

Thank you.

[#10]

My issue got resolved when the customer service person looked at my record and noticed that my address was incomplete - i think it was something small, like the country code wasnt present.  I bet this is the issue for most people with the same error

[#11]

This is an old thread, but I'm getting the same issue 12/10/2021. Can't login into portal, 

This page isn’t working right now

www.upwork.com redirected you too many times.

• To fix this issue, try clearing your cookies.

ERR_TOO_MANY_REDIRECTS

[#12]

Hi Matthew,

Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue?

Let us know if the issue persists.

Thank you.

[#13]

Hi, I know i'm late to this thread but I'm facing the same issue, it says 'upwork redirected too many times'. Please help

[#14]

Hi Mankirat,

Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

Thank you,

Pradeep

[#15]

I'm having exactly the same problem. Tried every browser, cleared all caches and cookies. Nothing works.

[#16]

Hi Tim,

Thank you for reaching out to us and reporting this error. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets and coordinate with the team here.