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Lessi's avatar
Lessi W Community Member

I got banned

Hello, 

 
I did not violate the guidelines on purpose, and my account get blocked. I already send a mail back to the mail. The Job was about proofreading, editing and reviewing. 
 
I have read the terms and conditions and will follow them in the future. Can you please activate my account again? 
 
Best regards,
4 REPLIES 4
Aleksandar's avatar
Aleksandar D Community Manager

Hi Lessi,

 

I already followed up with the team handling your case and you can expect an update on your support ticket in a timely manner. Please allow a bit more time for our team to review your case and follow up. You'll be notified of their response.

 

Thank you.

~ Aleksandar
Upwork
Lessi's avatar
Lessi W Community Member

Hey, are there any news?

Aleksandar's avatar
Aleksandar D Community Manager

Hi Lessi,

 

Our team follows up on the ticket in the order they were received and in some cases, it can take more than 48 hours to receive an update. We thank you for your patience.

~ Aleksandar
Upwork
Lessi's avatar
Lessi W Community Member

Hello, 

 

i already replied per mail, can u maybe tell me when they well edit the ticket?