Oct 30, 2023 06:09:54 AM by Muhammad A
I have earned $2000+, and completed 7 jobs. My JSS is still not updated and I am also not awarded top rated badge. what is the reason?
Oct 30, 2023 06:16:41 AM by Engin D
Updates are made every two weeks. Your profile will be updated within a week at the latest.
Oct 30, 2023 06:46:01 AM by Sophie A
Muhammad A wrote:I have earned $2000+, and completed 7 jobs. My JSS is still not updated and I am also not awarded top rated badge. what is the reason?
There is no history on your account. It seems to be a second account, in violation of Terms of Service.
Oct 31, 2023 09:39:37 PM by Muhammad A
Hi sophie, Here is my profile link. please check. https://www.upwork.com/freelancers/~01140f91e1f1e12786
Oct 30, 2023 09:32:18 AM Edited Oct 30, 2023 09:34:40 AM by Arjay M
Hi Muhammad,
I looked closely at this account, the one you used to post here in the Community. As Sophie noticed, there are no records or contracts that have been completed compared to the profile on the screenshot you shared above. Yes, she's also correct that users can only have one account, and having several ones violates the Upwork TOS.
I've shared your report with the appropriate team for further review. In the meantime, could you please click on my name and send me a PM with the email address associated with the account you need assistance with? I'll have that reviewed and assist accordingly. Looking forward to your message.
Oct 31, 2023 09:41:06 PM Edited Nov 1, 2023 12:26:27 AM by Annie Jane B
Hi Arjay, Thank you for looking closely at my account. my email address associated with this profile is **Edited for Community Guidelines** and here is my profile link. **Edited for Community Guidelines** please check.
thank you
Nov 1, 2023 12:35:44 AM by Annie Jane B
Hi Muhammad,
Please keep in mind that having multiple accounts is against ToS. Not all projects and clients are equal, so the time it takes to get a JSS varies. In order to get a JSS, you need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing 8 projects.
We exclude clients whose freelancers report a history of unreasonable feedback so that their scores won't count against you, but that may mean it takes longer to accumulate enough reviews to receive your initial score.
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