Feb 17, 2020 10:31:23 PM Edited Feb 17, 2020 11:25:02 PM by Avery O
I am new to upwork and recently made a withdrawal of 191 USD under the following Upwork Ref: 284517567 on the 11th of February
However i still have not received it and my bank is not acknowledging such a transfer being there in the first place. I would like to know whats happening and i have been struggling to resolve this, trying to contact upwork, alas upwork help has no button to open a ticket or of the sorts.
Please some one reading this help to navigate through this. Your help means a lot.
Feb 17, 2020 11:28:01 PM by Avery O
Hi Abdul,
I checked the transaction you are referring to and can confirm that the transaction was successful on our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and our team will assist you further.
In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.
Feb 17, 2020 11:46:28 PM by Abdul Rahman M
Feb 18, 2020 12:22:10 AM by Goran V
Hi Abdul,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your withdrawal. Thank you.
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