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adilvirani
Community Member

I need urgent help. My account has been suspended.

Hello Upwork.

I am new to upwork and was very excited to join it.

After i created, i was managed to get the very first project and finish it perfect and get 5 star reviews.

but after a while, My account was suspended.

Please help me to solve this problem.

Thank you.

8 REPLIES 8
NikolaS
Moderator
Moderator

Hi Adil,

 

One of our team members already reached out to you directly via a support ticket to assist you further with your account status. You can access your ticket here

~ Nikola
Upwork
adilvirani
Community Member

Thank you for reply.
I have already submitted the required doc. Can you help me sort this out? Thank you

Hi Adil,

 

I checked your account, and I can confirm that our team reached out to you already regarding your account status. Please check your ticket number: 29440211. Thank you. 

~ Joanne
Upwork

Yeah. U're right.

I've already uploaded docs as support team want. but i didn't receive result yet

24hours have already passed.

If u didn't receive doc?

I'm waiting for good result.

Thank you.

Hi Adil,

 

Thanks for sending the requested documents. One of our agents will update your ticket to assist you further. 

~ Joanne
Upwork

i didn't receive result yet.

so i've requested and then uploaded 14 hours ago.

when i can get result?

help me, i'm honest and sincere developer.

Thank you 

BojanS
Community Manager
Community Manager

Hi Adil Sikander,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.

~ Bojan
Upwork

I've requested and uploaded docs also several times.
but I didn't receive result yet.
how to solve this issue?
I'm an honest and sincere developer.
Please help me.
Thank you.

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