I was paid with 50$ but I receive only $22.83

[#1]

Hello Upwork community,

A few days ago I had my first contract of $50 on Upwork and I receive only $22.83.

Why this is happening?

20% (Upwork fees) is 10 dollars + VAT $1.90 =  $11.90 

So I should receive $50 - $11.90 = $38.10

Did I miss something (more taxes)?

P.S.: The contract has only one milestone of $50. The contract is not over, but the client accepted my delivery!

[#2 · Accepted solution]

Hi Paul,

Your calculation is correct and you were paid for the exact amount. But you`ve also purchased additional connects with your Upwork balance and that is the reason why you`ve received less funds.
To view, more details go to Reports > Transaction History. Thank you.

[#3]

This makes sense now. I thought that the money from connects will be charged from my card but that's ok. Thank you for your support!

[#4]

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Paul S wrote:

Hello Upwork community,

A few days ago I had my first contract of $50 on Upwork and I receive only $22.83.

Why this is happening?

20% (Upwork fees) is 10 dollars + VAT $1.90 =  $11.90 

So I should receive $50 - $11.90 = $38.10

P.S.: The contract has only one milestone of $50. The contract is not over, but the client accepted my delivery!

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Did the client release less than the full amount? Was the milestone funded with $ 50? Are there still funds in Escrow?

Sounds like the client only paid $ 30 ( 30 - 6 - 1.14 = 22.86)