May 28, 2021 12:04:12 PM Edited Jul 2, 2021 09:12:01 AM by Valeria K
Hi guys I have changed sucesfully verfied my ID but have failed selfie verification lol, my selfie has a beard, my profile pic doesnt lol can anyone help me out pleaseeee
Solved! Go to Solution.
Oct 1, 2021 11:09:33 AM Edited Mar 17, 2022 11:16:02 AM by Andrea G
Hi Get,
If you are eligible or required to receive an “Identity Verified” badge, you can complete the two stages by going to Identity Verification in your Settings.
You may be asked to complete a visual verification and provide a valid government-issued ID. Acceptable documents include passport, national ID card (NIC/CNIC), driver's license, NBI Clearance (Philippines only), tax ID, voter ID, postal ID, or any other valid government-issued photo ID that meets these criteria.
Note that we occasionally ask users to re-verify because periodic checks ensure their accounts continue to reflect accurate information. Our goal is to make this process as seamless as possible and we thank you for your contribution to keeping Upwork a professional and safe community.
If you don't see a way to verify, that may be because you're not eligible yet. Please know that verification cannot be requested, but is slowly being rolled out to all talent. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Nov 7, 2021 11:04:56 PM by Cathyreen S
Hi, I would like to verify my profile and there was no option or link for me to go through. I have received a notification of a client invitation to an interview.
I'd like to verify and complete my Upwork profile as I am highly interested to start working as a freelancer.
Nov 7, 2021 11:29:40 PM by Avery O
Hi Cathy,
It sounds like you're referring to the ID Verification Badge. We’re slowly rolling this badge out to all freelancers over the next few months. Once you become eligible for this badge, you’ll be notified when you log into Upwork.
You’ll then be asked to complete the verification process by uploading an official government-issued ID and meeting with us for a short video call.
Nov 8, 2021 07:09:58 AM by Judel M
Can I have my ID verified? I feel like its affecting my chances getting hired for a job. I don't see an option in my profile and I don't understand why someone has to be "eligible" for their identity to be verified? Please help!
Nov 8, 2021 07:27:34 AM by Goran V
Hi Judel,
Once you're eligible to verify your profile our team will reach out to you via ticket with additional instructions. To learn more about this, check out this Help Article. Thank you.
Nov 8, 2021 03:16:58 PM by Jovelyn R
I keep getting this message after trying to upload my Drivers license several times.
You've reached the maximum number of tries to upload your ID. To verify your identity so that you can access all jobs, please contact customer support.
Nov 8, 2021 04:53:42 PM by Avery O
Thank you for patiently waiting as we looked into this further, Jovelyn.
A member of the team will reach out to you through an email support ticket to assist you with your concern.
Nov 10, 2021 12:44:07 AM by Kashyap S
Nov 10, 2021 12:54:55 AM by Goran V
Hi Kashyap,
Once you're eligible to complete the verification our team will reach out to you with detailed instructions. At the moment, you don't have any pending verifications. Thank you.
Nov 10, 2021 01:53:13 AM by Kashyap S
Nov 10, 2021 01:55:15 AM by Goran V
Hi Kashyap,
To learn more about the ID badge verification, check out this Help Article. Thank you.
Nov 10, 2021 07:36:08 PM by Muhammad R
Hi Upwork,
I've provided my identity verification document 3 times but, it's showing an error. I've only 2 days remaining to verify my ID. What can I do to solve it?
It shows "We’re unable to process your ID at this time. You may be able to add your ID again later."
What does it mean?
Nov 10, 2021 08:43:11 PM by Joanne P
Hi Muhammad,
I checked your account and it looks like our team reached out to you already about your ID verification. Please check your ticket by logging in to your account and going here. The same information was also sent to the email address associated with your Upwork account.
Nov 10, 2021 11:36:00 PM by Johnpaul A
Hi,
I am new to Upwork. I was sent a verify my account before 11/12/2021. I have done that for last week but I have not gotten feedback on the status of my account even though it says 1 business day gab. Please can someone let me know what the issues are?
Nov 11, 2021 12:02:49 AM by Goran V
Hi Johnpaul,
Your verification was approved and the badge was awarded to your profile. Thank you.
Nov 11, 2021 03:40:55 AM by Takudzwa M
I am new on Upwork and have joined Upwork now. I just want to verify my visual and ID proof verification now. How to do that? Any help in how to do this??
Nov 11, 2021 03:49:08 AM by Goran V
Hi Takudzwa,
At the moment, you don't have any pending verifications. Once you're required to verify your profile our team will reach out to you directly with detailed instructions. Thank you.
Nov 11, 2021 04:10:51 AM Edited Nov 11, 2021 04:11:27 AM by Goran V
Hello, i would like to get assisted in identity verification.
Nov 11, 2021 04:12:43 AM by Goran V
Hi Shahnila,
Once you're required to verify your profile our team will reach out to you with more details. To learn more about the ID verification badge, check out this Help Article. Thank you.
Nov 11, 2021 07:21:24 AM by Mahendra S
Hi I'm not getting the place where I can upload the Id documents, please let me know where I can upload my Id document?
Nov 11, 2021 07:48:44 AM by Valeria K
Hi Mahendra,
It doesn't look like you're eligible to complete the verification yet. Check out Andrea's post here for more information.
Nov 11, 2021 08:45:21 AM by Mahendra S
I didn't get the identity verification menu in my account setting, why?
Nov 11, 2021 08:52:55 AM by Goran V
Hi Mahendra,
At the moment you don't have any pending verifications. Once you're eligible to verify your profile our team will reach out to you directly. Thank you.
User | Count |
---|---|
560 | |
473 | |
429 | |
380 | |
285 |