Community Manager
Hi Get,
If you are eligible or required to receive an “Identity Verified” badge, you can complete the two stages by going to Identity Verification in your Settings.
You may be asked to complete a visual verification and provide a valid government-issued ID. Acceptable documents include passport, national ID card (NIC/CNIC), driver's license, NBI Clearance (Philippines only), tax ID, voter ID, postal ID, or any other valid government-issued photo ID that meets these criteria.
Note that we occasionally ask users to re-verify because periodic checks ensure their accounts continue to reflect accurate information. Our goal is to make this process as seamless as possible and we thank you for your contribution to keeping Upwork a professional and safe community.
If you don't see a way to verify, that may be because you're not eligible yet. Please know that verification cannot be requested, but is slowly being rolled out to all talent. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Community Manager
Hi Cathy,
It sounds like you're referring to the ID Verification Badge. We’re slowly rolling this badge out to all freelancers over the next few months. Once you become eligible for this badge, you’ll be notified when you log into Upwork.
You’ll then be asked to complete the verification process by uploading an official government-issued ID and meeting with us for a short video call.
~ Avery
Retired Team Member
Hi Judel,
Once you're eligible to verify your profile our team will reach out to you via ticket with additional instructions. To learn more about this, check out this Help Article. Thank you.
Community Manager
Thank you for patiently waiting as we looked into this further, Jovelyn.
A member of the team will reach out to you through an email support ticket to assist you with your concern.
~ Avery
Retired Team Member
Hi Kashyap,
Once you're eligible to complete the verification our team will reach out to you with detailed instructions. At the moment, you don't have any pending verifications. Thank you.
Moderator
Hi Muhammad,
I checked your account and it looks like our team reached out to you already about your ID verification. Please check your ticket by logging in to your account and going here. The same information was also sent to the email address associated with your Upwork account.
Retired Team Member
Hi Johnpaul,
Your verification was approved and the badge was awarded to your profile. Thank you.
Retired Team Member
Hi Takudzwa,
At the moment, you don't have any pending verifications. Once you're required to verify your profile our team will reach out to you directly with detailed instructions. Thank you.
Retired Team Member
Hi Shahnila,
Once you're required to verify your profile our team will reach out to you with more details. To learn more about the ID verification badge, check out this Help Article. Thank you.
Hi Mahendra,
It doesn't look like you're eligible to complete the verification yet. Check out Andrea's post here for more information.
Retired Team Member
Hi Mahendra,
At the moment you don't have any pending verifications. Once you're eligible to verify your profile our team will reach out to you directly. Thank you.
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