Aug 22, 2022 06:10:03 AM by Eduard D
Hi community,
can someone please explain to me, why Google Ads Display Certification doesn't have a Google logotype on the left side like the other Google certifications? I tried to clear cache and use another browser, but it's always the same. It's not a big issue, but still looking bad. Any solutions?
Thanks!
Solved! Go to Solution.
Sep 2, 2022 06:06:32 PM by Eduard D
Maybe for someone, it will be helpful. I managed to fix my issue by resetting my Google Chrome setting to default and I found what the problem was. By resetting the setting browser automatically disabled all my extensions and all is working now!
So the problem was in one of my extensions I found the wrong one by enabling them one by one and after deleting all is working properly.
Aug 22, 2022 09:08:18 AM Edited Aug 22, 2022 01:14:20 PM by Annie Jane B
Hi Eduard,
Thank you for reaching out to us. I checked this for you and I was not able to replicate the issue that you're having. Could you please try clearing your cache and cookies? Please let us know if the issue persists.
Aug 22, 2022 09:34:47 AM by Eduard D
Hi Annie,
I manually cleared all cache files from my main browser (Google Chrome) and it is still the same issue.
After that I logged in by Microsoft Edge and all is working, also from the iPhone app, it's visible.
So seems like that's a problem only with Google Chrome.
Aug 22, 2022 02:04:20 PM by Annie Jane B
Hi Eduard,
Thank you for responding. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Sep 2, 2022 06:06:32 PM by Eduard D
Maybe for someone, it will be helpful. I managed to fix my issue by resetting my Google Chrome setting to default and I found what the problem was. By resetting the setting browser automatically disabled all my extensions and all is working now!
So the problem was in one of my extensions I found the wrong one by enabling them one by one and after deleting all is working properly.