Invalid IBAN number. IBAN is different than account number and may vary by country. (Turkish ıban no

[325b82e3]

**Edited for Community Guidelines**

[759e32fa]

Hi Mithatcan,

Thank you for reaching out to us. With regards to your IBAN, If the error is invalid, we suggest contacting the bank directly to confirm the IBAN number that you have as well as the format to ensure that the details you enter are correct. If the Swift code or the IBAN of your bank account is not accepted by the system, it means that your bank is not part of our payment partners for your country.
 
However, most of the time, the reason why the IBAN is not accepted is that it was entered in the wrong format.  Please try to enter and re-enter your IBAN all in capital letters without any spaces in between and see if that helps.
 
Once you have the correct bank information, you can proceed to add your payment method. You may also try to add different payment methods available to your account. 

[af725847]

Hi - it accepts my bank's swift code by not my iban.  I have ensured it's entered into a correct format.  

Thank you for your guidance,

Cristina

[NikolaS]

Hi Cristina,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.