Mar 7, 2021 11:26:36 PM Edited Mar 8, 2021 06:04:50 AM by Vladimir G
Hello Everyone
JSS was suppose to update on Sunday But it didnt.
The last update date shows 27 feb
Please help
Thank You
Mar 7, 2021 11:44:01 PM by Goran V
Hi Saad,
Your JSS is updated every second week on Sunday, thank you.
Mar 7, 2021 11:56:27 PM by Petra R
Goran V wrote:Your JSS is updated every second week on Sunday, thank you.
Goran, it updated yesterday, but the "last updated" date is still showing as 2 weeks ago.
But considering all the usual update-day wailing that has been going on, it seems the JSS was recalculated, just the "last updated" date hasn't changed.
Mar 8, 2021 12:06:28 AM by Goran V
Hi Petra,
Yes that is correct and I would like to confirm that our engineering team is aware of this and is working on resolving it as soon as possible. Thank you.
Mar 8, 2021 02:14:45 AM by Saad J
yea according to that it should have updated this sunday on 7 march but it did not
Mar 8, 2021 02:21:32 AM by Petra R
Saad J wrote:yea according to that it should have updated this sunday on 7 march but it did not
The JSS was updated. The date has not.
Mar 8, 2021 04:45:41 AM by Roberto C
Hello!
My JSS update himself every 2 weeks on Sunday.
Yesterday (7/03), didn't update... why?
Thanks, Roberto.
Mar 8, 2021 04:51:44 AM by Goran V
Hi Roberto,
I would like to confirm that the JSS itself was updated however the date under the My Stats section was not updated. Our team is aware of this and is working on resolving it as soon as possible. Thank you.
Mar 8, 2021 07:13:53 AM by Tarpinder S
Hello All
Is it for me or all, JSS was not updated on Sunday 7th March 2021?
Thanks
Mar 8, 2021 08:42:19 AM by Petra R
Tarpinder S wrote:Is it for me or all, JSS was not updated on Sunday 7th March 2021?
The JSS was updated.
The date wasn't
Mar 8, 2021 09:52:42 AM by Sunil M
Hi, My last job success score updated Feb-21. After two weeks, My job sucess score and update date is showing same.
Mar 8, 2021 01:32:28 PM by Emaan F
Hello, My job score is not updating after 2 weeks and stats are also 3 weeks older. Anyone tell me the reason.
thanks
Mar 8, 2021 02:21:44 PM by Bojan S
Hi Emaan, Tarpinder, and Sunil,
While the JSS itself was updated, the date under the My Stats section was not updated as expected. Our team is aware of this and is looking into resolving it as soon as possible.
Thank you.
Aug 5, 2020 04:56:53 PM Edited Aug 5, 2020 04:59:05 PM by David D
Hi,
Anyone having issues with profile views? I raised my rate in the beginning of the month and the day after my profile views jumped to 40. Then they quickly declined. I used to average about 10 views a week before the spike, but now I'm down to zero? Any suggestions?
Thanks,
David
Aug 5, 2020 05:14:40 PM by Sanja D
Aug 10, 2020 11:42:17 PM by Joanne P
Hi Daniel and Osama,
One of our agents will reach out to you via a support ticket. Thanks!
Aug 5, 2020 09:31:21 PM by Joanne P
Hi David and Sanja,
I've shared your concern regarding the drop in profile views with our team. One of our team members will reach out and assist you directly via ticket.
Aug 6, 2020 04:10:05 AM by Mariusz O
Also it happened to me. 2 weeks ago I've changed my Upwork's profile's url link and my stats went to 0.
Coincidence?
But I still get invitations. It looks like people invite me without viewig my profile.
I've contacted Upwork staff. The issue has been escalated to Technical Support Team.
Aug 6, 2020 04:25:18 AM by Lalit S
Hi Mariusz,
You seem to be nicely placed on Upwork. In my case, the response rate is also reduced to zero. I am actively involved on Upwork since last few months and it was going fine couple of weeks back. But now, I am not sure, how I should approach to improve the views and response rate.
Thank you,
Lalit
Aug 8, 2020 09:54:13 AM by Ejaz u
"But I still get invitations. It looks like people invite me without viewig my profile."
so you seem so famous 🙂
(on a lighter note)
Aug 6, 2020 06:54:07 AM by Mark F
Joanne Marie P wrote:Hi David and Sanja,
I've shared your concern regarding the drop in profile views with our team. One of our team members will reach out and assist you directly via ticket.
It's just broke, not sure anyone needs to talk to anyone directly. I feel like it gets broke at least once a year.
Aug 6, 2020 09:50:02 AM by Namita S
Aug 13, 2020 09:33:44 AM by Rajat J
Hello Joanna,
I have the same concern.
Thanks
Rajat
Nov 30, 2020 02:11:30 AM by Usama H
I have been facing the same problem for pst 2 weeks now. My profile views have dropped to 0 even though i am bidding continuously
Nov 30, 2020 03:45:07 AM by Aleksandar D
Hi Usama,
I'm sorry to hear about this. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Nov 30, 2020 04:21:33 AM by Hasan H
NEED QUICK RESPONSE!
...if anyone can help!
Hello there,
Hope you're having an amazing time!
I am a former English language trainer in my community. During this corona pandemic, I have started freelancing and chose Upwork to work full time. I just love this platform.
However, after completing a few jobs I started sending new proposals. But, I see my profile views are less than the previous weeks. I wonder to know if it is a problem from my side or anything else!
TIA
Aug 5, 2020 08:07:02 PM by Lalit S
Since last 2 weeks my stats page is showing zero views. I am continuously applying relevant jobs but the number of views have suddenly reduced to zero since 23rd July 2020 and is not improving. What steps should I take?
Aug 5, 2020 10:59:05 PM by Joanne P
Hi Lalit,
One of our agents will reach out and assist you directly regarding your concern with profile views. Thank you.
Aug 6, 2020 08:04:21 AM Edited Aug 6, 2020 08:05:04 AM by Manmeet S
Hello Joanne ,
I am also facing this issue. My stat for profile discovered is stuck at 0 even I continously applying for skill relevants job. Please help for this issue.
Regards,
Manmeet Singh
Aug 6, 2020 10:28:03 AM by Bojan S
Hi All,
We apologize for the inconvenience this caused you. This is a known issue and our engineers are looking into it. We'll keep the thread updated with any new information.
We have forwarded your reports to the team for further investigations.
Aug 7, 2020 07:53:09 AM by Florencia F
Thanks Bojan
My post was just added to this tread - could you please send mine as well?
Thanks - Flo
Dec 14, 2020 09:20:44 AM by Ejaz u
Hello,
Can yo please help me.. as I see my profile views dropped to zero from 23 Nov, till now, while I have also sent proposals in this time period.
Thanks
Dec 14, 2020 10:12:35 AM by Bojan S
Hi Ejaz,
I checked and your profile views display correctly. The profile views stats refers to the number of distinct people who have viewed your profile tile in search results daily, in the past 30 days (not per week).
You may check these great topics in our Resource Corner to help you enhance your Profile:
Happy working!
Dec 31, 2020 07:13:22 AM by Ejaz u
Hi Bojan,
sorry to bother you again,
I still see in "My stats" taht my profile views from 23 Nov-2020 till now are zero, a straight zero line.
Kinldy have this checked.
Thanks
Dec 31, 2020 10:30:44 AM by Petra R
Ejaz u wrote:I still see in "My stats" taht my profile views from 23 Nov-2020 till now are zero, a straight zero line.
Are you expecting anything else? You're low in search results, in an overcrowded category and don't seem to be actively working on Upwork lately. The counter only counts views from searches, not from proposals.
December is also traditionally very slow!
Dec 31, 2020 06:32:51 PM by Ejaz u
yes, i expect different.
When i have applied to many jobs, atleast some of them would have seen my profile, how is it possible that I applied to loads of projects and none of them checked my profile.
Moderator, it is requested to kindly have this checked.
Dec 31, 2020 06:38:07 PM Edited Dec 31, 2020 06:41:59 PM by Petra R
Ejaz u wrote:When i have applied to many jobs, atleast some of them would have seen my profile, how is it possible that I applied to loads of projects and none of them checked my profile.
As has been explained to you twice now: Views from proposals are NOT counted in that. So even if every client you applied to looked at your profile, the graph would still be at 0 if nobody visited your profile from searches. It only counts people who have viewed your profile tile in search results.
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