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Re: Inactive Profile Account
Nov 17, 2018 11:38:51 PM by Adrian Steven Q
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Nov 13, 2018 02:33:14 AM by Petra R
@Aditya P wrote:Then How i can Request to client change their Private feedback?
.
You can't. Nor can the client. Nobody can. The private feedback is set in stone and can not be changed to make sure that freelancers who are unprofessional enough to pester clients to have their feedback changed can not manipulate the JSS.
If you were top rated before this Sunday you can, however, use your perk and request for the contract to be excluded from your JSS calculation, provided you haven't used the perk in the last 3 months and 10 contracts.
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Nov 14, 2018 04:36:56 AM by Gulraiz Ahmad S
Hi,
I have 15 successfully completed jobs and 6 ongoing projects on upwork.
Out of these 15 finished jobs I have been awarded five stars for 14 jobs. The remaining 1 was finished last week with 4.6 stars.
I had 100 jss on upwork till last week, but due to that one job with 4.6 stars my score fell to 97 and that happened last week.
Total stars I received 74.6 out of 75 which is 99.46%
Can anybody tell why I fell to 97% instead of 99%?
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Nov 17, 2018 11:20:47 PM by Adrian Steven Q
Hello. I've been in Upwork for quite a long time now and was able to reach a JSS of 100%. Now, I decided to work in a local company to undergo training and gain experience so I can expand my skillset which I could be used when I get back to Upwork. Will my JSS go down during the time of my inactivity since my training will go for few months? I don't have active and inactive contracts.
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Nov 17, 2018 11:38:51 PM by Adrian Steven Q
I got a reply from a customer support thru chat. This might be helpful for readers.
"
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Nov 17, 2018 11:48:17 PM by Petra R
That would only be the case if your 2 year or 12 month windows are also 100%.
If you were ever below 100% and take 6 months off, and therefor no longer HAVE a 6 month window with enough completed contracts to calculate a JSS with, the JSS will default to the 12 or 24 month windows and if those are NOT 100% your JSS will go down.
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Nov 25, 2018 06:10:18 AM by Priyanka B
Hi..
My Profile page shows 91% Jss and Stats page shows 94%.. Which one is correct?
Thanks
Is there a way where my Job Success score can be recalculated? It always decreasing. Last 2 weeks it is 93%, then after 2 weeks it is now 89% and I got 2 new good feedbacks with 5 stars and a strong relationship with those clients. Please let me know if it is possible to recalculate it. Thanks!