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imedium
Member

Job Sccess Score

Hi all,

Wouldyou please tell me about idle contracts, that hurting my JSS.
I have some contracts still active after client promises to do more works with me, other by client unvailabe due to car accident and cant shoot videos and the other one my client delay due to his clients delay.
Should i end this contracts and give a refund to each one?
This way i may loose my contract or even my client as well
Or keep the contract active and spport loosing job success score ๐Ÿ˜ž
is this any way that upwork notify this client and prevent freelancers being in this situation?

Thank you.

ACCEPTED SOLUTION
petra_r
Member


@SAMTI I wrote:


1) Wouldyou please tell me about idle contracts, that hurting my JSS.
2) Should i end this contracts and give a refund to each one?
3) Or keep the contract active and spport loosing job success score ๐Ÿ˜ž
4) is this any way that upwork notify this client and prevent freelancers being in this situation?

Thank you.


 1) - What makes you think they are hurting your JSS?   Provided money was paid on the contracts and you don't have a significant percentage of such contracts,they have no effect on your JSS open or closed.

2) Absolutely not. Idle contracts with money paid don't hurt your JSS unless you have a lot of them. If you refund them, they WILL negatively affect your JSS as they will become "nothing paid on them"

3) Provided money was paid on the contracts and you don't have a significant percentage of such contracts,they have no effect on your JSS open or closed.

4) No.

 

 Your JSS is what it is because of private feedback being on the low side (seventysomething), not because of inactive contracts. Take a look at the "Clients who would recommend percentage" on your My Stats page.

 

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2 REPLIES 2
petra_r
Member


@SAMTI I wrote:


1) Wouldyou please tell me about idle contracts, that hurting my JSS.
2) Should i end this contracts and give a refund to each one?
3) Or keep the contract active and spport loosing job success score ๐Ÿ˜ž
4) is this any way that upwork notify this client and prevent freelancers being in this situation?

Thank you.


 1) - What makes you think they are hurting your JSS?   Provided money was paid on the contracts and you don't have a significant percentage of such contracts,they have no effect on your JSS open or closed.

2) Absolutely not. Idle contracts with money paid don't hurt your JSS unless you have a lot of them. If you refund them, they WILL negatively affect your JSS as they will become "nothing paid on them"

3) Provided money was paid on the contracts and you don't have a significant percentage of such contracts,they have no effect on your JSS open or closed.

4) No.

 

 Your JSS is what it is because of private feedback being on the low side (seventysomething), not because of inactive contracts. Take a look at the "Clients who would recommend percentage" on your My Stats page.

 

Thank you Petra, as i missed upwork since Odesk days i'm back and trying to work hard on this nice platform the JSS is important to me to know the best way to improve it and to get into talent groups.
Thank you, your reply is appreciated.

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