Location Suddenly Inaccurate

[Jenny G]

I live in Texas.  Therefore, I live in the United States! But when I am trying to submit a proposal I get the following error:

You do not meet all the client's preferred qualifications

You may still submit a proposal, but the client will see that the proposal does not meet the following criteria:

• Location: United States

I can't figure out how to overcome this! When I look at my profile, it shows my location in Texas.

Anyone had similar issues, or know how to solve?

[Erin B]

Hi, Jenny...

We chatted with Upwork about this yesterday.  According to Upwork Support, this is a bug that only the freelancer sees, not the Client.  So far, it hasn't affected us doing interviews or getting hired.  It has been happening with us very occasionally for a couple of months; Upwork has no idea if it will be fixed or not, and iso, when.

Hope that helps, and good luck!

Erin

TheVAFirm

[Valeria K]

Hi All,

A fix for this issue has just recently been released. Please, let us know if you still see a message about not meeting location preferences despite being located in the U.S. 

Thank you!

[Katherine H]

Hello - I'm still having this issue.

When I go to submit a proposal, I get a message saying "You may still submit a proposal, but the client will see that the proposal does not meet the following criteria: Location: United States". I am located in the US and submitted my driver's license for verification. Please advise.

[Matthew S]

I also am still having this problem.

[Heather G]

Having the same issue.

[Michelle W]

I am also still having this issue.

[Aleksandar D]

Hi Michelle,

Could you please send us more information about the issue you are having so that we can assist you?

Thank you.

[Cindy G]

I am also getting the feedback that I do not meet the requirement of living in the United States.  Could a moderator please fix that for me?

[Avery O]

Hi Cindy, 

Could you please check if the client may have noted a timezone requirement together with the US location requirement? It's possible that the client may have set a timezone too which you didn't meet.