Jul 27, 2022 02:00:12 AM Edited Jul 27, 2022 04:45:19 AM by Queeneth N
Hello Upwork agents and freelancers
I've been asked to verify my location and I've followed all the instructions to the letter, but once I upload my government ID to verify my location, the button to proceed to the next level doesn't come on. It only shows the back button. The other buttons aren't highlighted.
I've cancelled and repeated the process three times now
Please I'd like some help because I only have four more days to complete the verification process and I'm worried.
Jul 27, 2022 08:59:53 AM by Annie Jane B
Hi Queeneth,
Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue. Please allow our team 24-48 hours to review your report and reach out to assist you further. You can access your support tickets here.
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