Sep 24, 2017 01:11:22 AM Edited Sep 24, 2017 01:16:35 AM by Despoina L
Hi , you made my profile private wile I am a Top rated freelancer with $15000 12 month earnings.. Please fix this ASAP.
Solved! Go to Solution.
Feb 1, 2022 12:57:26 PM by Andrea G
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Thank you!
Aug 3, 2017 05:25:08 AM by Igor M
I recieved email today about new program initiated by Upwork.
Text from this email:
"Beginning September 2nd we’ll reduce competition for active freelancers — like you — by removing inactive freelancer profiles from search results.
This was created to reward loyal freelancers who work and get paid through Upwork. In addition to increasing your visibility, this change will help protect clients and freelancers from off-platform work, which is against our Terms of Service."
I'm totally agree with this initiative! But I want to ask Upwork: is it possible to show in top of search results freelancers with more hours worked through Upwork? That would reward freelancers who work many hours/years and is really loyal to this platform! Currently often happens so that new freelancers is in top of search results and many experienced freelancers is in the middle of search results list. That is not stimulating to work for years through this platform! In this case it is easier to open new freelancer account and get in the top of search rather than work hard for many years, earn reputation, gain top rated, etc...
Aug 3, 2017 05:44:21 AM by Vladimir G
Hi Igor,
Please note that the order the freelancers are displayed in search results depends on the filters a client chooses to use, . Also, freelancers are regularly rotated in search to allow equal exposure.
Aug 3, 2017 05:47:13 AM by Igor M
Hi Vladimir,
Thanks for your answer. Can you please explain in details how this rotation works?
Aug 3, 2017 05:55:24 AM by Vladimir G
Hi Igor,
Freelancers are rotated every two weeks but will show up in search results if specific filters are used by clients.
Sep 11, 2021 04:06:05 PM Edited Sep 11, 2021 04:06:51 PM by Jennelyn S
Hi, My profile was locked private. How can I change it to public faster? Reached support and told me it will take them 72hrs to change it. Thank you
Sep 11, 2021 04:31:21 PM by Pradeep H
Hello Jennelyn,
Thank you for your message. I am pleased to inform you that your profile visibility is reset and set to Public now.
Thank you.
Pradeep
Sep 15, 2021 11:37:53 AM by Syed Zeeshan A
Hi, My profile was locked private. Kindly change my profile visibility to the public. Thanks
Sep 15, 2021 12:30:42 PM by Andrea G
Hi Syed,
Your profile visibility has been set back to public.
Oct 19, 2021 03:05:29 PM Edited Oct 19, 2021 03:06:39 PM by Zohaib S
Hi
My profile is also locked plaese get back it to public
Thanks
Oct 19, 2021 04:41:09 PM by Avery O
Hi Zohaib,
I’ve reset your profile visibility back to public. Profiles of freelancers with a history of earnings on the platform will remain public unless they have not earned in more than two years. Profiles of new freelancers who haven’t earned on Upwork will be set to private after 90 days. You can resume earnings on a new contract or upgrade your membership to the Plus plan to avoid this. You can check out more info about this here.
Jan 22, 2022 10:13:38 PM by Mohammed A
Hi
My profile is also locked plaese get back it to public
Thanks
Jan 22, 2022 11:27:23 PM by Pradeep H
Hi Mohammed,
Thank you for your message. I am pleased to inform you that your profile has been reset and the visibility is set to Public now.
Thank you
Pradeep
Nov 26, 2021 06:48:12 AM by Rubina M
Hi Andrea, My profile was locked. Can you help me to set it back to visible again? Thanks in advance
Nov 26, 2021 08:13:07 AM by Andrea G
Hi Rubina,
Your profile visibility has been set back to public.
Sep 27, 2021 11:02:29 PM by Emilla L
Sep 27, 2021 11:04:18 PM by Aleksandar D
Hi Emilla,
We’ve set your profile to public as requested. You can check out the options listed in this help article on how to set it back to public if your profile is set to private again sometime in the future.
Thank you.
Sep 27, 2021 11:55:32 PM Edited Sep 27, 2021 11:56:23 PM by Aleksandar D
Hello,
I just got a notification last month that my account was marked as locked private. I had not secured a client yet. I would like to request for help changing it back to public please.
Thank you,
Abida **Edited for Community Guidelines**
Sep 28, 2021 12:08:20 AM by Aleksandar D
Hi Abida,
Your profile visibility has been updated. Going forward, if your profile is set to private again, you can use the options listed in this help article to set it back to public.
If you're struggling to get started, I've pulled a few resources that may be helpful to you. Check out these articles to help you create a profile that stands out and improve your profile title and overview. For some great tips on writing proposals that win jobs, check out this article.
You can also visit our Resource Center and sign up for upcoming events and webinars to learn more about how you can boost your success on Upwork.
Thank you.
Sep 28, 2021 12:24:37 AM by Shanila W
Hello, I just got a notification last month that my account was marked as locked private. I had not secured a client yet. I would like to request for help changing it back to public please.
Thank you,
shanila
Sep 28, 2021 12:41:05 AM by Aleksandar D
Hi Shanila,
Your profile visibility has been changed back to public. You can learn more about this here.
Thank you.
Nov 16, 2021 02:54:37 AM by Charlyn MAy W
Hi, My profile was locked private. How can I change it to public please? Thank you.
Nov 16, 2021 04:36:37 AM by Petra R
Charlyn MAy W wrote:Hi, My profile was locked private. How can I change it to public please? Thank you.
Go to this page, hit the green button, wait a day or two
Nov 16, 2021 04:59:51 AM by Nikola S
Hi Charlyn,
Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Jan 19, 2022 07:29:27 AM by Brian N
Please unlock my profile as well. Its in private few month already, I opened many ticket but no one help
Thanks,
Brian
Jan 19, 2022 08:28:10 AM by Andrea G
Hi Brian,
Your profile visibility has been set back to public.
Dec 5, 2021 12:57:21 PM by Abdul Aziz M
Hi, my profile visibility has been locked to private. I was inactive for a few months and I believe this might be the reason. I've started sending proposals again and also completed a job. Can someone help me get it unlocked or set to public.
Dec 5, 2021 01:44:33 PM by Luiggi R
Hi Abdul,
Your profile visibility has been updated.
Thank you.
Mar 4, 2021 10:47:27 PM by Nauman I
How can I get my profile PUBLIC which is shifted to private locked?
Mar 5, 2021 04:22:39 AM by Aleksandar D
Hi Nauman,
I went ahead and updated your profile visibility back to public. Feel free to check this help article to learn more about how you can avoid having your profile automatically set to private.
Thank you.
Mar 24, 2021 02:03:23 AM by Maritee N
Hi there,
Sir, My upwork profile is also set to locked private. Can you unlock it, please?
Mar 24, 2021 02:13:19 AM by Goran V
Hi Maritee,
Your profile visibility is now updated, thank you.
Mar 28, 2021 06:49:24 PM by Pradeep H
Hello Atiq,
Your profile visibility is updated now.
Thank you.
Pradeep H.
Jul 28, 2021 10:33:31 PM by Indra F
hello, My account is private, please help to make it public. thank you
Regard
Indra
Jul 28, 2021 11:33:30 PM by Joanne Marie P
Hi Indra,
Your profile visibility has been reset back to “public”. When your profile is set to private, your profile is not visible in search results, but the clients can still view your profile once you submit a proposal. For more information, please check out this help article.
Jun 20, 2021 07:22:16 AM by Hitesh M
My profile is saying
My profile
Jun 20, 2021 07:58:35 AM by Nikola S
Hi Hitesh,
Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
May 1, 2021 02:15:31 AM by Nikola S
Hi Muhiminul,
Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.