Locked private Profile

Despoina L · Sep 24, 2017 01:11:22 AM

Hi , you made my profile private wile I am a Top rated freelancer with $15000 12 month earnings.. Please fix this ASAP.

Igor M · Aug 3, 2017 05:25:08 AM

I recieved email today about new program initiated by Upwork.

Text from this email:

"Beginning September 2nd we’ll reduce competition for active freelancers — like you — by removing inactive freelancer profiles from search results.
This was created to reward loyal freelancers who work and get paid through Upwork. In addition to increasing your visibility, this change will help protect clients and freelancers from off-platform work, which is against our Terms of Service."

I'm totally agree with this initiative! But I want to ask Upwork: is it possible to show in top of search results freelancers with more hours worked through Upwork? That would reward freelancers who work many hours/years and is really loyal to this platform! Currently often happens so that new freelancers is in top of search results and many experienced freelancers is in the middle of search results list. That is not stimulating to work for years through this platform! In this case it is easier to open new freelancer account and get in the top of search rather than work hard for many years, earn reputation, gain top rated, etc...

Vladimir G · Aug 3, 2017 05:44:21 AM

Hi Igor,

Please note that the order the freelancers are displayed in search results depends on the filters a client chooses to use, . Also, freelancers are regularly rotated in search to allow equal exposure.

Igor M · Aug 3, 2017 05:47:13 AM

Hi Vladimir,

Thanks for your answer. Can you please explain in details how this rotation works?

Vladimir G · Aug 3, 2017 05:55:24 AM

Hi Igor,

Freelancers are rotated every two weeks but will show up in search results if specific filters are used by clients.

Nauman I · Mar 4, 2021 10:47:27 PM

How can I get my profile PUBLIC which is shifted to private locked?

Aleksandar D · Mar 5, 2021 04:22:39 AM

Hi Nauman,

I went ahead and updated your profile visibility back to public. Feel free to check this help article to learn more about how you can avoid having your profile automatically set to private.

Thank you.

~ Aleksandar

Maritee N · Mar 24, 2021 02:03:23 AM

Hi there,

Sir, My upwork profile is also set to locked private. Can you unlock it, please?

Goran V · Mar 24, 2021 02:13:19 AM

Hi Maritee,

Your profile visibility is now updated, thank you.

Atiq H · Mar 28, 2021 05:42:34 PM

Hi,

My profile is not visible either. Thanks