Hi CA Sumit,
If you are an established freelancer and don’t earn money on Upwork for a period of two years or more, your profile visibility will automatically change from public to private. We've gone ahead and reset your profile visibility back to "Public". It seems like you just recently upgraded your membership, and your profile has been set to private before you upgraded. Here's the help article for more information.
My Account was set to locked Private.
This is happening just a week after it was removed from Private.
A client released a milestone payment just this afternoon.
Please can someone reset the visibility and also explain to me why this happened?
If you are an established freelancer and don’t earn money on Upwork for a period of two years or more, your profile visibility will automatically change from public to private. If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will also change to private. When your profile is set to private it is not shown in freelancer search results and will not be seen by clients unless you submit a proposal to their job.
I went ahead and updated your profile visibility back to public. Feel free to check this help article to learn more about how you can avoid having your profile automatically set to private.
Me too, I'm trying to contact support just now to change my profile to public again. Unfortunately everytime I choose any topics it doesn't get me anywhere. Website will just reload.
Tried to contact support to make my profile public again but I keep getting forwarded to the help dashboard.
I will appreciate your help switching my profile back to public. Thanks!
I would like to request a change of my profile visibility to Public.
I'm confused why you suddenly change my profile visibility from Public to Locked Private even though I'm actively applying for a job. I cannot take new jobs from those I've been applying to if you turn my profile visibility to Private.
I hope you would look into this as soon as possible.
Thank you .