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Login Error

i am unable to login my account it gives this error.

Error 500 (A)

7 REPLIES 7
tinker_bell3
Moderator
Moderator

Hi Abdul,

 

Could you please try a different browser or clear your cache and cookies? Also, please make sure that your internet connection is stable. If that doesn't work, please let us know. Thanks!

~ Joanne
Upwork

I have tried that but it show the same error

Hi Abdul,

 

One of our team members already reached out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

Thank you.

~ Aleksandar
Upwork
madiharishi02
Member

I am attempting to simply verify my email address and I have been getting this message for hours now:

We can't complete your request now.
We're currently experiencing an abnormally high volume of traffic.
Please try again later.
To report this problem click here
Error 500 (A)
Trace ID: 254580f1-8f1b-4078-b26f-a8db5dd7c68

Hi Madiha,

 

Please try logging in via computer and verifying your email. If you experience the same problem on your computer let me know what browser did you use. Thank you.

~ Goran
Upwork

to whom it may concern,

I have been logging in through my computer and trying to verify my email address, however the same message keeps popping up, this has been going on for several days now. I am using chrome currently, although I have also tried to open it in explorer and safari but in vain. I have also tried erasing the cookies, however even that dint work for me.

Hi Madiha, 


A member of the Customer Support Team will reach out to you through an email to assist you with your concern.


~ Avery
Upwork