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MPESA Withdrawal

nancynash
Active Member
Nancy O Member Since: May 6, 2020
1 of 3

Hi there,

 

So I would like some help on something. I withdrew my earnings via MPESA last Friday (14th August) but I have never received the money, even after receiving the email saying my withdrawal has been processed on Monday (17th August). I have withdrawn via MPESA very many times but it has never taken this long. It usually takes just a few minutes. I am beginning to think there is a problem. How can I track the funds?

 

Many Thanks!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 3

Hi Nancy,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your withdrawal. Thank you.

~ Goran
Upwork
615d1ffd
Active Member
Sharon C Member Since: Jun 14, 2020
3 of 3

Hello, were you assisted? 

I have the same problem but nobody is reaching out. 

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