Jan 20, 2021 01:27:29 AM by Shabbir U
Why Upwork is taking ages to update my stats and profile? I have completed a job and the client has also closed the project few days ago. The transaction is also completed but the job is still in progress on my profile and I can't see my earnings from this particular project in my stats section. Can anybody please help me understand after how long Upwork updates the profiles and stats section? Thank you!
Solved! Go to Solution.
Jan 20, 2021 01:55:00 AM by Goran V
Hi Shabbir,
Please be patient and your stats will be updated accordingly. Please keep in mind that once a contract is closed it can take up to 48 hours for your profile to be updated. Thank you.
Jan 20, 2021 01:42:29 AM by Goran V
Hi Shabbir,
Could you reach out to me via PM (click on my name) with the contract ID or title so that I can assist you further? Thank you.
Jan 20, 2021 01:51:31 AM by Shabbir U
I just rechecked my profile and it is updated but my earnings are still not updated in my Stats section. Can you please help me with that? Thank you Goran for your help!
Jan 20, 2021 01:55:00 AM by Goran V
Hi Shabbir,
Please be patient and your stats will be updated accordingly. Please keep in mind that once a contract is closed it can take up to 48 hours for your profile to be updated. Thank you.
Jan 20, 2021 02:02:45 AM by Shabbir U
Yes I understand that it takes some time to update but this project was completed 4-5 days ago and I was paid even earlier than that but my stats do not seem to change. I appreciate your help!
Jan 20, 2021 02:09:07 AM by Goran V
Hi Shabbir,
Please keep in mind that you still have earnings under the Pending stage and your stats will be updated accordingly once they become available on your account. I would also like to clarify that the earnings under the My Stats page are only visible to you. Thank you.
Jan 20, 2021 02:10:06 AM by Petra R
Shabbir D wrote:Yes I understand that it takes some time to update but this project was completed 4-5 days ago and I was paid even earlier than that but my stats do not seem to change. I appreciate your help!
The My Stats page does not update in real time, some aspects update once a week, some every 2 weeks... and it's realy completely irrelevant what it says there for earnings, isn't it? As long as your reports reflect the correct amount, that's all that matters.
Apr 12, 2021 08:20:05 AM by Dure S
Please help me to get updated on my stat .. as I think I am eligible for the Top Rated Plus badge. Because my contract is reach $15,000 limit.
Apr 12, 2021 09:25:53 AM by Andrea G
Hi Dure,
Please allow some time for the My Stats page to be updated. Once it does and you qualify for the Top Rated Plus badge it should appear in your profile within 48 hours.
Thanks!
Apr 12, 2021 10:03:09 PM by Dure S
Apr 12, 2021 10:36:23 PM by Petra R
Dure S wrote:
Should I wait for two more days to get the badge on my profile
Yes. Give it a couple of days after you meet all the criteria.
It also doesn't really make a difference, most clients won't ever see it as it is only visible to Business/Enterprise clients (and freelancers) anyway. So the vast majority of clients will continue to see the top rated badge on your profile, not the Plus one.
Dure S wrote:
But my stats says I was updated on 4rth April, two week would be 18th April.
The JSS was updated on the 4rth and will update again on the 18th. Different metrics update at different times.
Apr 13, 2021 10:26:44 AM by Dure S
My contract is not appearing in long contract list?? It was there before evening.. now its says You don’t have any long contracts. Is it a website bug??
Apr 13, 2021 11:45:17 AM by Andrea G
Hi Dure,
No worries, it looks like the Top Rated Plus badge is already showing on your profile. Congratulations!
If you haven't seen it on your end yet please try refreshing the page or logging out and back in,
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