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velocity
Member

My account is suspended. No idea how to contact support

Hi, 

 

My account is showing suspended and I have no idea how to contact the customer support. Everytime I click on Customer Support link it sends me to the page where various questions and answers are there and none of them work for me. I have my credit card added in the account and yet the account is suspended. Kindly help. 

 

Vikas

ACCEPTED SOLUTION
boshoffirene
Member

To the right of that page, if you scroll down a little, it gives you to send them a message. They will respond to that.

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3 REPLIES 3
boshoffirene
Member

To the right of that page, if you scroll down a little, it gives you to send them a message. They will respond to that.

Thank you. Looks like they have some JS issue. I had to get into the code and then search for the link. Anyway, done. Thank you for the help

vladag
Community Manager
Community Manager

Hi Vikas,

 

I see our agent already followed up on your ticket, so please keep checking the ticket for further updates.

~ Vladimir
Upwork