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My account is suspended. No idea how to contact support

velocity
Active Member
Vikas K Member Since: Jul 7, 2016
1 of 4

Hi, 

 

My account is showing suspended and I have no idea how to contact the customer support. Everytime I click on Customer Support link it sends me to the page where various questions and answers are there and none of them work for me. I have my credit card added in the account and yet the account is suspended. Kindly help. 

 

Vikas

boshoffirene
Community Guru
Irene B Member Since: Feb 17, 2015
BEST ANSWER
2 of 4

To the right of that page, if you scroll down a little, it gives you to send them a message. They will respond to that.

View solution in original post

velocity
Active Member
Vikas K Member Since: Jul 7, 2016
3 of 4

Thank you. Looks like they have some JS issue. I had to get into the code and then search for the link. Anyway, done. Thank you for the help

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
4 of 4

Hi Vikas,

 

I see our agent already followed up on your ticket, so please keep checking the ticket for further updates.

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