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My account removed, earnings not paid out

Active Member
Olk B Member Since: Apr 9, 2019
1 of 4

Some time agoo Upwork messaged me that i had not logged in for many months and if i keep silent i will lose my money.  i should add the method of payment to withdraw the money.

in response to that i logged in and added the,  method of payment, paypal.

someone from upwork thanked me for doing this via email but a added that everyone needs to wait 3 days to get their payment of method approved and finally withdraw the money.

i waited it and tried to log in 3 days later but my account was not existing  anymore and no one from upwork response to my multiple messages.

how to get my 100 usd back?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Olk,

 

One of our team members will reach out to you via ticket where you can share more details and assist you further. Thank you.


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Active Member
Olk B Member Since: Apr 9, 2019
3 of 4

hello again. 

 

4 days passed ,  no one has reached out to me

 

i messaged upwork support several times within last two weeks, no reaction!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Olk,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.

~ Bojan
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