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o_yahaya
Community Member

My payment could not be processed

My payment could not be processed. They are saying i should choose an alternate payment method or retry again later. i have even added two mastercards already and they are still saying it could not be processed i need to buy connects and am stuck at this point not knowing what to do again

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Oyinkansola,

 

Unfortunately, it looks like the charge on your credit card keeps getting declined. Please make sure your card is set up to make international payments and has sufficient funds on it to complete the payment.

 

Thank you!

~ Bojan
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