Nov 21, 2022 02:29:52 AM by Helen D
I'm not sure if the response time has an effect on JSS, but I noticed that despite my effort to respond to all messages within 24 hours, still, my response time is not improving. Is this a bug or what?
Solved! Go to Solution.
Nov 22, 2022 07:43:10 PM by Bentley C
As JSS don't depend on the response time according to my experience. But the status will be updated with the time. As it takes time to updat the response time on your my status page. But try to keep patience and response as soon as possible for you.