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mr1996
Community Member

Negative Balance

Why my balance is negative? The client took the service and now has tried a refund as well. I am totally frustrated. 

7 REPLIES 7
sofia2008
Community Member

Is that for your $440/h contract?  Did you buy something for the client?

ca7e0866
Community Member

A negative balance means whenever you are going to get the next payment in your Pending/Available section, it will automatically subtract that amount.

mr1996
Community Member

Then How will I buy my connects? I have only one connect now.

ca7e0866
Community Member

You can still buy with real money, using cards.

martina_plaschka
Community Member

That outcome was to be expected after you posted about your $440/hour job. That is a rate that throws up immediate red flags, very few clients pay that rate. 

Why ? If the client agrees what is the problem?

That the client is a scammer never intending to pay. 

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