Aug 31, 2023 03:09:36 AM by Suchira R
Hi,
I've bought ten new connects today and have the invoice for the same. But it's not reflecting on my profile, and I can't place any new bid. Does anyone face the same problem and know the solution?
Solved! Go to Solution.
Aug 31, 2023 05:26:24 AM by Luiggi R
Hi Suchira,
I can see that the transaction was successful on our end, and you've also recently used the purchased Connects on a proposal you submitted. You can see this by going to Reports > Connects History.
Aug 31, 2023 04:16:50 AM by Dmytro D
Hi, Suchira. It's something new. Try using Support. Maybe a technic problem.
Aug 31, 2023 05:26:24 AM by Luiggi R
Hi Suchira,
I can see that the transaction was successful on our end, and you've also recently used the purchased Connects on a proposal you submitted. You can see this by going to Reports > Connects History.
Sep 1, 2023 12:42:27 AM by Suchira R
Okay, yes. I did check and found out the issue. The purchased connects were used in a proposal. Thank you for your response.
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