So yesterday, for reasons not related to this post, I tried to access the Support Ticket area via the main Support Page. I did this while the site was wonky, got something really odd looking and figured this could wait.
Today I went back, and from the Support main page, clicked the Get Help buttom, and got this shiny new form. Is this normal? Is that what the new Submit Ticket form is supposed to look like? See screenshot below:
If this is what it's supposed to be, I gotta say, the Continue button (and the "powered" by text) is insanely difficult to see. The fonts are such a light color it's almost impossible see, especially with all the WHITE around it.
Also, what the heck is up with this new Support Bot? (No, I haven't tested it yet, nore do I want to).
Solved! Go to Solution.
We're working on something exciting for the community behind-the-scenes and want to hear from you!Learn More
Talent Scout is a service we launched to a small subset of clients last year, that matches pre-vetted remote talent to some of the leading clients on our platform.Learn More
Online classes are the perfect way for most to continue their education and we've put together a list of sources to help you find the best fit for you.Learn More
We're excited to share ideas on how you can set up your business properly and stay safe on Upwork.Learn More