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Elazarus's avatar
Elazarus B Community Member

Not able to submit Proposal

In a few weeks ago, my account was temporaray hold, and account issue was fixed.

My account is active now, but I am not able to submit proposal yet.

When I am trying to submit proposal, it says that my profile was suspended.

I already tried by cleaning cache, different browser, but same issue.

Please help me.

4 REPLIES 4
Arjay's avatar
Arjay M Retired Team Member

Hi Elazarus,

 

Thank you for reaching out and I'm sorry to learn that you're having trouble submitting proposals. I have checked and can confirm that there's no restriction on your account so this should not be the case. 

 

Could you please try using a different browser or use the incognito mode of the current one? You may also try clearing your cache and cookies. Let us know if you need further assistance and we'll look further into that for you.

 

~ Arjay
Upwork
Elazarus's avatar
Elazarus B Community Member

Arjay, did you see my post? I already tried clearning cache, and chrome, firefox.

but samee issue

Elazarus's avatar
Elazarus B Community Member

oh. it works with incognito browser.

Thank you

Arjay's avatar
Arjay M Retired Team Member

Thank you for the confirmation Elazarus. It's great to hear that it worked! Looks like you're all set now. Best of luck!

 

~ Arjay
Upwork