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Offer Expired

Active Member
Mahmoud M Member Since: Jan 28, 2016
1 of 14

Hi,

 

I got busy to accept the offer, in the middle of the task, offer expired.

 

My client wants to renew the offer.

 

How is that possible?

 

 

Thanks

Community Guru
Jennifer M Member Since: May 17, 2015
2 of 14

He sends another offer?

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
3 of 14

Hi Mahmoud,

 

The client can send you a new offer. The easiest  way would probably be for them to click on your name in the Messages and then click "View Profile." On your profile they should see a button "Hire Now" and can resend an offer.

 

I hope it helps.

~ Valeria
Untitled
Active Member
Mahmoud M Member Since: Jan 28, 2016
4 of 14

Thanks Valeria,

 

Will ask my client to do so, let's see if it works.

Active Member
S L Member Since: Aug 30, 2017
5 of 14

Hi, I hired someone but the offer expired before I could pay them. However, it's already been funded, so I suppose the money is with Upwork now? How can I release the payment?

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
6 of 14

Hi SL,

 

If the freelancer you selected didn't accept the offer before working on your job and the offer expired, you'll need to send them a new offer, advise them to accept it in order for a contract to be created and for you to release the payment to the freelancer. Let us know if you need further guidance.

Active Member
S L Member Since: Aug 30, 2017
7 of 14

What happens to the funds already paid to PayPal?

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
8 of 14

Hi SL,

 

I checked your conversation and payment structure with the freelancer and our team will follow up with you shortly to reiterate our ToS, which prohibits direct payments.

Active Member
S L Member Since: Aug 30, 2017
9 of 14

Hi, I mistyped, I meant to say the funds already paid to Upwork through PayPal. I have not made any payments to the hire through PayPal directly.

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
10 of 14

Hi SL,

 

Please share all the details with our team once they follow up with you directly.

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