Jan 29, 2020 08:08:15 PM by Erika T
Hi, I withdraw my funds yesterday and my concern is until now i have not received the email "payment has been processed". Usually i receive a notification email regarding the transaction made. Please help! Thanks!
Jan 29, 2020 09:13:07 PM by Avery O
Hi Erika,
I checked your account and can see that the email has already been sent out to your email address. Could you please check your inbox or spam to see if the email has arrived already?
Mar 23, 2021 09:50:41 PM by Jennifer P
Mar 23, 2021 10:30:51 PM by Christian E
The same here. I just withdrawn today and haven't received it after several hours.
Mar 23, 2021 11:22:18 PM by Joanne P
Hi Christian,
I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.
Mar 23, 2021 11:21:57 PM by Joanne P
Hi Jennifer,
I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.