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Payment is in pending state.

kamranabid94
Active

My client pays me every week. I usually get paid on Saturday as my client pays me every Monday. Today is Saturday but my payment is still in a pending state

3 REPLIES 3
egaruth
Moderator
Moderator

Hi Kamran,

 

As a freelancer, your billing period for hourly contracts begins on Monday and ends on Sunday. Your funds are available 10 days later.

When working hourly contracts, all time logged in the Work Diary by the freelancer is automatically invoiced to the client using the schedule below.

 

  • Week 1 – Freelancer logs time using the Upwork desktop app and Work Diary.
  • Week 2 – Hours within the weekly limit invoice to your clients on Monday. They have until Friday to review the work. Then the review period ends.
  • Week 3 – Earnings become available on the following Wednesday.

 

BillingCycle.png

 

Your funds are currently under the Pending tab. This represents the standard security hold period in which funds cannot be withdrawn.

Hourly payments are in the security period from the time the client review ends on Friday to when the funds are released on Wednesday.

You can find more information in this help article

 

~ Nikola

Untitled

We are using a weekly billing cycle. I got paid every Saturday for the last two weeks. This week it is still in a pending state.


Kamran A wrote:

We are using a weekly billing cycle.


No, you're not. You are using a weekly retainer. This becomes available to you 5 days after Upwork has successfully charged your client, so if the charge on Monday wasn't successful, the funds become available 5 days after the charge actually went through. If you go to Reports > Pending, you should see that date in the left hand column.


Remember that weekly retainer payments are not protected by Upwork's payment protection in any way.

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