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Payoneer Card inactive

n_zuieva
Active Member
Nataliia Z Member Since: Feb 3, 2020
1 of 6

Hello!

I was going to withdraw funds from my account to my Payoneer card, but it says its inactive.

I've searched around the forum and found that this may happen when a freelancer doesn't have one's tax information filled. But I did this several months ago. Maybe I misshed something or used thewrong format? Can someone check and see what could be the problem?

Thank you very much in advance.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 6

Nataliia Z wrote:

Hello!

I was going to withdraw funds from my account to my Payoneer card, but it says its inactive.

 


It takes 3 days (I think it's three, but ight be four, but my memory says 3) after being added to become active.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3 of 6

Hi Nataliia,

 

You will need to fill out your W-8BEN form as well so that your payment method is verified. Thank you.

~ Goran
Upwork
n_zuieva
Active Member
Nataliia Z Member Since: Feb 3, 2020
4 of 6

Hello!

I thought I already did that right in the beginning...

I'm attaching the image of how it looks like

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
BEST ANSWER
5 of 6

Hi Nataliia,

 

Looks like you didn't enter your name under the W-8BEN form. You can use your own legal name as it appears in your passport or other official documents.

 

Thank you.

~ Bojan
Upwork

View solution in original post

n_zuieva
Active Member
Nataliia Z Member Since: Feb 3, 2020
6 of 6

Thank you! 

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